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FAQs (Frequently Asked Questions)
Please click on a question from the list below to view the answer:

What is The whatUseek Collection? 
 
How long will it take for my submission to be reviewed?
 
I have an adult Web site. Can I submit it to The whatUseek Collection?
 
How can I submit multiple Web sites to The whatUseek Collection?
 
Can I submit my Web site to multiple categories?
 
How will I know if my Web site was approved or denied?
 
How much does it cost to submit to The whatUseek Collection?
 
What if my site is determined by whatUseek to not fit the category(ies) that I selected?
 
The web site that I submitted was denied inclusion in The whatUseek Collection. Can I get a refund?
 
What are some things that would prevent a Web site from being included anywhere within The whatUseek Collection?
 
I submitted my Web site, but I can't find it in The whatUseek Collection. Why is this?
 
By being included in The whatUseek Collection, will I be guaranteed priority placement of my Web site?
 
By submitting to The whatUseek Collection, am I guaranteed to be included in the Collection?
 
Can I get a refund for my submission?
 
Why am I required to pay a yearly maintenance fee to keep my listing in The whatUseek Collection?
 
How can I avoid the yearly maintenance fee?
 
 


 
What is The whatUseek Collection?
 
The whatUseek Collection is a human-reviewed, categorized, and keyword-described collection of Web sites. The whatUseek collection is given strong placement in the "web" search results pages of the Chubba meta-search engine.
 
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How long will it take for my submission to be reviewed?
 
The turnaround time to review your submission depends on the submission service that you have chosen. The Velocity Submit service has a turnaround time of 2 business days or less, whereas the Standard Submit service has a turnaround time of 8 weeks or less.
 
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I have an adult Web site. Can I submit it to The whatUseek Collection?
 
Yes. If you are submitting an adult Web site, please be aware that you must submit using either the Adult Velocity Submit service or the Adult Standard Submit service. If you submit your adult site outside of these adult submission services, your Web site will automatically be denied and you will not be eligible for a refund.
 
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How can I submit multiple Web sites to The whatUseek Collection?
 
Each Web site submitted for review to The whatUseek Collection must be submitted separately. If you have already submitted a Web site and would like to submit another site to the Collection, please go through your desired submission service option from the beginning for this additional site.
 
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Can I submit my Web site to multiple categories?
 
Yes. When you submit to The whatUseek Collection, you may suggest up to three categories for consideration. Please be aware that your category selections are suggestions only and are subject to review by whatUseek before being added.
 
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How will I know if my Web site was approved or denied?
 
whatUseek will send you an e-mail (to the e-mail address that is entered into the submission form) once your Web site has been reviewed. This e-mail will inform you whether your Web site was approved or denied for inclusion in the whatUseek Collection, and, if approved, to what categories it has been added and what keywords have been associated with your site.
 
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How much does it cost to submit to The whatUseek Collection?
 
The price for submitting to The whatUseek Collection depends on the submission service that you choose. Using the Velocity Submit service, which has a turnaround time of two business days, the price for submission is $49.99. For the Standard Submit service, which has a turnaround time of 8 weeks, the price for submission is $24.99.
 
If you are interested in submitting an adult Web site, please click here for the adult site submission FAQ.
 
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What if my site is determined by whatUseek to not fit the category(ies) that I selected?
 
In cases where it is determined that one or more of the categories that you submitted are not appropriate for your Web site, whatUseek will attempt to find other appropriate categories to include your site in.
 
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The web site that I submitted was denied inclusion in The whatUseek Collection. Can I get a refund?

Submitting to The whatUseek Collection is risk free - if your site is denied for inclusion within The whatUseek Collection, you will not be charged. If you have already been charged prior to your site's review and your site is denied inclusion, we will refund your submission fee. 
 
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What are some things that would prevent a Web site from being included anywhere within The whatUseek Collection?
 
whatUseek reserves the right to deny Web sites that contain any content, products, services or other information that, in whatUseek's reasonable determination, may be illegal to sell under any applicable law, statute, ordinance or regulation, that may infringe or violate anyone's rights, or that whatUseek believes, in its sole discretion, is inflammatory, offensive, or otherwise inconsistent with the spirit of The whatUseek Collection.
 
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I submitted my Web site, but I canít find it in The whatUseek Collection. Why is this?
 
There are a number of reasons why you may have difficulty finding your Web site in The whatUseek Collection. If your Web site still has yet to be reviewed, it will not be included in the Collection. 
 
Another reason could be that for your search term there are a sufficient number of other Web sites that have higher relevancy to that search query--this can push your Web site further down the search results. If you believe that this could be the case, try searching again for a term that is more specific to your site and which has been included in your approved description and/or keywords.
 
And, of course, if your Web site has been denied for inclusion in The whatUseek Collection, it will not come up in searches in the Collection.
 
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By being included in The whatUseek Collection, will I be guaranteed priority placement of my Web site?
 
Being included in The whatUseek Collection does not guarantee priority placement of your Web site, nor does it give the your Web site any special considerations above and beyond The whatUseek Collection Submission Terms of Service.
 
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By submitting to The whatUseek Collection, am I guaranteed to be included in the Collection?
 
whatUseek reserves the right to deny Web sites from being added to the Collection at its sole discretion. However, whatUseek will endeavor to add appropriate submitted Web sites to the Collection within relevant categories.
 
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Can I get a refund for my submission?
 
By clicking on the "Next" button of the "Billing Information" page of the registration page, you are not eligible for receiving a refund for your submission.
 
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Why am I required to pay a yearly maintenance fee to keep my listing in The whatUseek Collection?
 
To ensure that your listing is current and is still valid, whatUseek makes it mandatory that every listing within The whatUseek Collection is re-reviewed at least once per year. This helps ensure that the most targeted traffic possible is directed to your site from The whatUseek Collection. It also ensures that any other Web sites that are no longer relevant for a given search are not placed before yours where your Web site is relevant.
  
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How can I avoid the yearly maintenance fee?
 
If you would like to keep your listing in The whatUseek Collection past your current year term, it is required that you pay the maintenance fee. However, if you would like to discontinue your listing and avoid the yearly maintenance fee, you are not required to do anything. As the current year of your site's inclusion in The whatUseek Collection approaches its end, we will contact you with an invitation to renew. If you would like to continue your listing at a fraction of the initial review cost, you may do so by responding to the invitation. Otherwise, you need not respond at all.

Please note that if you cancel your account and you would like to be included in The whatUseek Collection once again in the future, you will be required to go through the initial submission process at full price.
 
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